At Khagwali, we deeply value your trust. We are committed to protecting your personal information and your right to privacy when you visit our website, explore our traditional hill-crafted organic products, and place an order.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

  1. Information We Collect
    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website, or when you place an order.

Personal Information Provided by You: We may collect names, phone numbers, email addresses, shipping addresses, and billing information when you make a purchase, create an account, or contact us with inquiries.

Payment Information: Payments are processed securely through third-party payment gateways. We do not store your complete credit/debit card numbers or sensitive banking details on our servers.

Automatically Collected Information: When you visit our website, our servers may automatically collect standard technical data such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

  1. How We Use Your Information
    We use the information we collect or receive to:

Fulfill and Manage Orders: To process your purchases of organic turmeric, Badri A2 cow ghee, wild honey, and other hill products, arrange shipping, and send order confirmations.

Customer Support: To respond to your questions, comments, or feedback regarding our products and mission.

Communication: To send you updates, newsletters, marketing materials, or promotional offers related to Khagwali (you can opt out at any time).

  1. Sharing of Your Information
    We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

Service Providers: With trusted third-party vendors, courier/shipping partners, and payment processors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  1. Data Security
    We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that no method of transmission over the Internet or electronic storage is 100% secure.
  2. Your Rights
    You have rights regarding your personal information, including:

Access & Update: You can request access to or correction of the personal data we hold about you.

Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  1. Updates to This Privacy Policy
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

For any query mail us at khagwaliorganic@gmail.com